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Options available to those outside of USA •ExpressPost for Canadians ONLY. Ships out of Toronto and is included with Canada-Only kits. •Fedex International Economy/Priority is the gold-standard in shipping. It'll ship out of St. Louis, Missouri, USA. Generally, it'll get anywhere in the world in less than 5 days. And to a major city Sydney, London, Mexico City, Hamburg, etc within 1-2 days with Priority Overnight. Or within 5 days for the International Economy option. •Fedex/Postal Hybrid service combines Fedex and your local postal service. This IS NOT A FAST SERVICE, BUT IT IS ECONOMICAL. And it is weight-based, which means we are not limited to envelopes. Many international customers choose this option when they want to add trophies or custom draft boards. If you choose this option, make sure to choose a draft board that ships as 42" or less as this is the maximum size for this option. •Priority Mail from US Postal Service is the only way to ship completely via international postal services. Basically, the USPS takes it from St. Louis (middle of US) to Chicago or New York or LA and hands it off to your postal service. Minimum cost for this service is $35US. It'll take 1-2 weeks in transit. The US Postal service is remarkably fast, but our experience is that the Postal Services in other countries are very slow. Not available with all products.
Fedex/Postal Hybrid Approximate Transit Times (business days from St. Louis, USA---based on limited sample done in 2019)
Region | Business Days in Transit | Austria | 17 | Australia | 15 | UK | 13 | Denmark | 15 | Switzerland | 18 | Ontario, Canada | 13 | Western Canada | 14 | | Above are not guarantees. Just estimates of how long transit time is from us to you. Does not include prep time. |
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Important info regarding the New Elephant Panel Stand This item comes in a very large box (good for storage too). Regardless of how many panels you get, it ships as 53 pounds. Expect ground rate to be $15-$30 MORE (depending on your proximity to St. Louis) for ground shipping. This product is only available in the continental US. NO RETURNS ACCEPTED ON ELEPHANT PANEL STANDS. ANY RETURNS WILL INCUR A $50 (NON-REFUNDABLE) RESTOCKING FEE.
Large Package Info In 2015 the carriers implemented dimensional pricing to ALL shipments. Basically, they charge based on the space required on their trucks or the actual weight, whichever is greater. Accordingly, see the example below.
Our common package sizes (product)
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Normal actual weight (lb.)
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2015 Dimensional Weight (the weight Fedex bills)
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43" x 5" x 5" (custom 10T x 20R Jumbo)
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3
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7
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50" x 6" x 6" (Reusable 12T x 21R)
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3
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11
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56" x 6" x 6" (20 or 29R Elephant)
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6
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13
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62" x 6" x 6" (Custom 27R Jumbo)
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4
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14
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For more information on the this, check out this article. For this reason, we are pleased to roll out a lower-cost option, called SmartPost, for our less bulky items.
Please do not choose a shipping method that gets there exactly on your draft day (preferably not the day before either). Give yourself a cushion of a couple days in case your driver gets into an accident, gets sick, delivers it to the wrong address, etc. This will ensure there is time to possibly fix something if something went wrong in transit. Don't let 50 cent/man keep you from getting your draft board in time.
Important point #1 We get flooded with orders from approximately 1 month before the season starts to about a week before the opener. Our Post Office shipments get picked up in the morning, Fedex Ground picks up in mid-afternoon, and Express picks up in the early evening. While we do everything possible to get every order out immediately, we often have to prioritize orders to make sure we get out the most urgent ones. Accordingly, we generally prioritize shipments in this order 1) Fedex Express 2)Fedex Ground 3) Post Office.
Important point #2 When talking about shipping days, the 1st BUSINESS DAY AFTER it is shipped is day 1. If we ship your order via 2Day on Thursday, it would be scheduled to arrive on Monday. In this example, Friday is day 1 and Monday is day 2. It happens every year where someone orders so it get there right on the draft date, and they forgot that the weekend does not count as a day in transit.
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USPS Priority Mail (For smaller kits including Small and Medium)
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FedEx*
(Required for Jumbo or larger kits. Also for multiple kits and stands)
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Service
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Priority Mail
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Ground
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Standard
Overnight
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Priority
Overnight
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2Day
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3Day
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Delivery time, most cases
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1-5 days, not guaranteed but still pretty reliable
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1-5 days, guaranteed.
By end of business day
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Next business day by 3-4:30 to businesses. By 7pm to residences.
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Next business day by 10:30 to most addresses. 12-4:30 to remote areas
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2 business days by 7pm.
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3 business days by 7pm. |
Tracking number included?
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No
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Yes
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Yes
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Yes
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Yes
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Yes
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Delivery Days
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Mon-Sat
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Mon-Fri businesses
Tue-Sat residence
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Mon-Fri
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Mon-Fri
Saturday overnight available $44.80+
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Mon-Fri
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Mon-Fri
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Pickups and prioritization
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Our mail carrier picks up early in the day, so there is not much room for orders to ship the same day.
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Fedex Ground picks up our packages mid-afternoon, so there is a better chance of it shipping than Post Office orders.
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Fedex Express picks up in early evening, so there is the best chance of it shipping. Plus there are drop boxes in our area if we have to get some emergency orders out for you. We do whatever we can to get these orders out same day.
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Price
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$8
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$15 & up
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$31 & up
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$6 more than Standard Overnight
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$22.50 & up
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$17.50 & up
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If your order ships on...
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Monday
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Monday
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Monday
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Monday
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Monday
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Monday
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Scheduled delivery day
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Any day, depending on distance from St. Louis
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Tuesday-Friday, depending on distance from St. Louis
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Tuesday pm
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Tuesday AM
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Wednesday pm
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Thursday pm
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Special comments
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If your draft is less than a week away, we suggest upgrading to a Fedex option.
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Choose Saturday overnight only when it is late on Thursday or any time on Friday.
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Only offered to customers on West Coast & Northern New England since we are in the middle of the country, and ground suffices for the rest of US.
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Promotional shipping Occassionally, we offer shipping promotions (rare). If/when we do so, Bruno's reserves the right to choose the shipping method. This would apply only when the shipping promotion is generic in nature and not method-specific. For example, if we offered "free shipping", we choose the shipping method.
Turnaround (Production) time on Custom Kits
Custom kits must be designed and printed before shipping, although the new Draft Board Genie will lessen the time on design. Our
workload determines how long it will take to ship your custom kit, so
order early to avoid additional fees. As we get busier, the turnaround
time will increase.
To expidite the turnaround, you can select a faster
option at an additional cost. This cost is a 1-time charge and covers
as many custom draft boards as you order.
General guidelines: Unless noted, turnaround for Reusable draft boards is 4 business days. Custom boards is 2 business days. Remember, this can fluctuate based on demand. Lead time for custom kits
Turnaround time + shipping time = time required for
custom kits to be delivered. For example, if the turnaround time is 3
business days, and you select 2-Day shipping, and you order on a
Monday....
We would produce and ship it on Thursday
(or sooner). Friday is ship day #1, Monday is ship day
#2. You should expect to receive the board on the following Monday.
: Select your overall shipping method for the order based on 1 day later than the scheduled turnaround time you select.
Very Early Orders (2+ months before the first regular
season game) in the season are generally considered pre-orders and will
ship once we produce the inventory. Let us know if your draft is before
July 1 (football) or February 1 (baseball) so we can get it to you on
time.
Once we get to less than 2 months prior to the
beginning of the season, we generally ship orders within 2 business days
(often within one day) and use the Priority Mail and FedEx(Ground, 3-Day and 2-Day Air and Next Day Air). The
Post Office claims Priority takes 2-3 days, but
this is not a guarantee,
and it could take a week or longer in some cases. A great deal if you
have time before your draft. We want to work with you, so we leave it
up to you whether or not to use Priority Mail. We are located in
the middle of the US, so that should be beneficial to customers
nationwide.
No PO Boxes please.
Note: FedEx does not pick up or deliver on Saturdays (except Home
Delivery), so keep this in mind when picking a shipping method.
If you do opt for Priority shipping, and you have
less than 10 calendar days before your
draft, we cannot assume responsibility for missed
delivery.
We recommend but do not require you to ship it Express or FedEx. Consider our"Need-it-Now" options if you are really pressed for time.
If you pick a shipping method with a cushion of less
than 1 full day before your draft, we will not be held responsible for
a missed shipment. You will not be refunded for either product cost or
for shipping costs. For example, if your draft is on Wednesday, and
you order with 2 Day Express on Monday morning, it SHOULD get there on
Wednesday. If it arrives on Thursday, we will not assume responsibility
for the missed delivery time. You should choose Next Day delivery for a
few bucks more to avoid any problems.
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